Returns & Refunds Policy

At Cookies of Baires, we take pride in crafting fresh, high-quality alfajores and delivering them with care. Please review our Returns & Refunds Policy to understand how we handle damaged or incorrect orders.

Return Window

If your order arrives damaged, defective, or incorrect, you must notify us within 7 days of delivery to be eligible for a refund or replacement.

Non-Returnable Items

Due to the perishable nature of our products, we are unable to accept returns or exchanges for any reason other than damage or error. This policy ensures the highest standards of food safety and quality for all customers.

Refunds and Replacements

• Approved refunds will be issued to your original payment method within 14 business days.

• Shipping fees are non-refundable.

• If a replacement is approved, it will be shipped at no additional cost.

Exclusions

We cannot issue refunds or replacements for:

• Reports made after 7 days of delivery

• Products that have been opened, consumed, or altered

• Damage caused by improper handling or storage after delivery

For any questions regarding this policy, please contact us at:
Email: cookiesofbaires@gmail.com