“The Argentina’s Sweetest Secret”
COOKIES OF BAIRES
Handcrafted Alfajores
Shipping from North Carolina. Order yours today!
Welcome to our Frequent Asked Questions!
🍪 Want to learn more about our alfajores?
Are this product made with Argentine Receipt?
🥰 Yes! We’re an Argentinian family, and we’ve carefully selected the most popular and delicious recipes from different provinces of Argentina. Now you can experience the heart of our culture delivered right to your door in just a few days. Don’t miss out on this unique taste adventure!
Do these products have allergens?
🚩If you have any food allergies, please visit our “Our Selection” page to review the list of ingredients for each flavor and see if it’s safe for you.
Where are the Alfajores produced?
🏬We handcraft and ship our products from Raleigh, NC and take pride in ensuring your alfajores arrive fresh and delicious.
How many units do you include in each box?
🍪 We offer boxes with 6 or 12 units.
❗ For customized boxes, the maximum is 10 units per box.
❌If you add more than 10 units, the order won’t be processed.
❗ For customized boxes, the maximum is 10 units per box.
❌If you add more than 10 units, the order won’t be processed.
Can I order only alfajores without boxes?
😊 YES! You can buy without boxes, but this option is only available for local pickup.
📌This is because we can’t guarantee our alfajores will stay fresh and undamaged during shipping without their special packaging.
📌This is because we can’t guarantee our alfajores will stay fresh and undamaged during shipping without their special packaging.
Do you prepare Enterprise gifts?
💬 Yes, we do prepare enterprise gifts!
🎁 We include customized postcards in our boxes featuring your company’s logo and a personalized greeting of your choice.
📧 Please send us a message at cookiesofbaires@gmail.com for more details.
🎁 We include customized postcards in our boxes featuring your company’s logo and a personalized greeting of your choice.
📧 Please send us a message at cookiesofbaires@gmail.com for more details.
How can I track my order?
📦 Orders are typically fulfilled within 1–2 days. Once your box ships, you’ll receive the tracking info by email.
💡 If you made a mistake on your email or need to contact us, please leave your details here so we can review and get back to you.
💡 If you made a mistake on your email or need to contact us, please leave your details here so we can review and get back to you.
When will I get my order?
🕒 Orders are usually prepared within 1–2 days.
📦We ship via USPS tracked service. Delivery typically takes 3–5 business days after dispatch.
❗Orders placed on weekends or holidays ship on the next business day (USPS is closed on Sundays).
📩As soon as your box ships, you’ll get tracking info sent straight to your email!
📦We ship via USPS tracked service. Delivery typically takes 3–5 business days after dispatch.
❗Orders placed on weekends or holidays ship on the next business day (USPS is closed on Sundays).
📩As soon as your box ships, you’ll get tracking info sent straight to your email!
Could the product get damaged during shipping?
💪📦While we cannot guarantee it will arrive undamaged, we have specially designed sturdy boxes to protect these delicate cookies so you can receive them in perfect condition.
📧 If you receive a damaged product, please send us a message at cookiesofbaires@gmail.com for more details.
📧 If you receive a damaged product, please send us a message at cookiesofbaires@gmail.com for more details.
Do you ship internationally?
✈️ At the moment, we’re only shipping within the US. Hopefully, we’ll be able to bring our sweet treats to you soon!
What is your return policy?
💬 We’re sorry to hear you’re not happy with your order. Please leave us a note in the Contact Us section or email us at cookiesofbaires@gmail.com. We’ll be happy to review the details and assist you with your request.
In the meantime, here is our Returns Policy in case you want to review it.
Any Goods you purchase can only be returned in accordance with these Terms and Conditions and Our Returns Policy. Our Returns Policy forms a part of these Terms and Conditions. Please read more to learn more about your right to cancel Your Order. We do not accept unauthorized returns. Shipping fees are non-refundable.
You should also include all of the product’s boxes, cookies, documents, stickers and and wrappings. Goods that are damaged or not in the same condition as you received them or which are worn simply beyond opening the original packaging will not be refunded. You should therefore take reasonable care of the purchased goods while they are in your possession.
We will reimburse you no later than 14 days from the day on which we receive the returned goods. We will use the same means of payment as you used for the order, and you will not incur any fees for such reimbursement.
You will not have any right to any reimbursement in case:
❌The supply of goods which according to their nature are not suitable to be returned, deteriorated or where the date of expiry is over.
❌The supply of goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.
❌The supply of goods which are, after delivery, according to their nature, inseparably mixed with other items.
In the meantime, here is our Returns Policy in case you want to review it.
Any Goods you purchase can only be returned in accordance with these Terms and Conditions and Our Returns Policy. Our Returns Policy forms a part of these Terms and Conditions. Please read more to learn more about your right to cancel Your Order. We do not accept unauthorized returns. Shipping fees are non-refundable.
You should also include all of the product’s boxes, cookies, documents, stickers and and wrappings. Goods that are damaged or not in the same condition as you received them or which are worn simply beyond opening the original packaging will not be refunded. You should therefore take reasonable care of the purchased goods while they are in your possession.
We will reimburse you no later than 14 days from the day on which we receive the returned goods. We will use the same means of payment as you used for the order, and you will not incur any fees for such reimbursement.
You will not have any right to any reimbursement in case:
❌The supply of goods which according to their nature are not suitable to be returned, deteriorated or where the date of expiry is over.
❌The supply of goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.
❌The supply of goods which are, after delivery, according to their nature, inseparably mixed with other items.
How do I request a refund?
😔 We’re sorry to hear you’re not happy with your order.
📩Please leave us a note in the Contact Us section or email us at cookiesofbaires@gmail.com. We’ll be happy to review the details and assist you with your request.
📩Please leave us a note in the Contact Us section or email us at cookiesofbaires@gmail.com. We’ll be happy to review the details and assist you with your request.
Can I get a discount?
🎉 We love running giveaways and promotions all the time on our Instagram page and right here on our website. Stay tuned, and you’ll get a discount code very soon!
