Terms & Conditions
Cookies of Baires LLC · Raleigh, NC, United States
These Terms and Conditions govern the sale of our products through Cookies of Baires LLC. Please read them carefully before making a purchase.
Section 01
Interpretation & Definitions
1.1 Interpretation
Capitalized words have meanings defined under these Terms. These definitions apply whether the word is singular or plural.
1.2 Definitions
Section 02
Acknowledgment
By placing an Order, You agree to these Terms and Conditions and confirm that You are over 18 years old.
Section 03
Placing Orders for Goods
3.1 Placing an Order
By placing an Order for Goods through our Website, You confirm that You are legally capable of entering into binding contracts.
3.2 Your Information
To complete an Order, You may be asked to provide:
-
- Name, email, and phone number
- Shipping and billing address
- Payment information (credit/debit card or online payment method)
You represent that the information You provide is accurate and that You have the legal right to use the selected payment method. By submitting your information, You authorize Us to share it with payment processors to complete the Order.
Section 04
Order Changes & Cancellations
4.1 Order Changes
To modify an Order, email us at cookiesofbaires@gmail.com with the subject line “Order Change No. [XXXXXX]” before your shipping date. Changes after shipping may not be possible or may incur extra costs.
4.2 Order Cancellation
Orders can be canceled for a full refund before the ship date. After shipping, cancellations may be accepted at Our discretion with up to 50% refund of the product cost. Shipping fees are non-refundable.
4.3 Order Refusal or Cancellation
We may refuse or cancel Orders due to:
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- Product availability
- Errors in description or pricing
- Suspicion of fraud or unauthorized transactions
Section 05
Returns & Refunds
At Cookies of Baires, we take pride in crafting fresh, high-quality alfajores and delivering them with care. Please review the following:
5.1 Return Window
5.2 Non-Returnable Items
Due to perishability, returns or exchanges are accepted only for damaged or incorrect items.
5.3 Refunds
Approved refunds will be issued to your original payment method within 14 business days. Shipping fees are non-refundable.
5.4 Replacements
If approved, replacements are shipped at no additional cost.
5.5 Exclusions
Refunds or replacements cannot be issued for:
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- Claims made after 5 days of delivery
- Opened, consumed, or altered products
- Damage caused by improper handling or storage
Section 06
Pricing & Availability
Prices may change before Order acceptance. Orders may be affected by government action, customs duties, shipping costs, currency fluctuations, or other factors beyond Our control. You may cancel your Order if this occurs.
Product images, descriptions, and specifications are for reference only. We reserve the right to correct errors or update information at any time.
Section 07
Payment
Payment is due in full at the time of purchase. Accepted methods include credit/debit cards and online payments (e.g., PayPal).
Section 08
Intellectual Property
All content on the Website, including product descriptions, images, and branding, is the property of Cookies of Baires LLC and protected by copyright and trademark laws. Use of our intellectual property without prior written consent is prohibited.
Section 09
Links to Other Websites
Our Website may contain links to third-party sites. We are not responsible for the content, privacy policies, or practices of third-party websites. You agree that We have no liability related to your use of these sites.
Section 10
Limitation of Liability
Section 11
Governing Law
These Terms are governed by the laws of North Carolina, United States.
Section 12
Dispute Resolution
For any concerns or disputes, please contact Us first at cookiesofbaires@gmail.com. We will make reasonable efforts to resolve the issue.
Section 13
Changes to Terms
We may update these Terms at any time. Material changes will include at least 30 days’ notice. By continuing to purchase from Us after changes, You agree to the revised Terms.
Section 14
Contact Us
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Have questions about our Terms? We’re happy to help.

